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Want to improve Customer Experience with content? Download this toolkit!

To improve Customer Experience, the first thing to do is to map your customer's journey and find out what makes it a good experience (force) and what is an obstacle to a smooth and awesome experience (friction). 

Thanks to this template, you will be able to plan the actions to take at every step, and if it includes content, to plan what exactly needs to be created. 

Download it now !